matok app Terms and Conditions
These Terms and Conditions govern your use of the matok app platform. Please read them carefully before registering or using any services. By creating an account or accessing the platform, you agree to be bound by these terms in full.
Last updated: 2025. These terms apply to all users accessing matok app from the Philippines or elsewhere.
1. Acceptance of Terms
By accessing, registering on, or using the matok app platform in any capacity, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety. If you do not agree with any part of these terms, you must not use the platform.
These terms constitute a legally binding agreement between you and matok app. Your continued use of the platform following any modification to these terms constitutes acceptance of the revised terms. matok app reserves the right to update or amend these terms at any time, and it is your responsibility to review them periodically.
2. Eligibility and Age Requirement
You must be at least 18 years of age to register and use matok app. By creating an account, you represent and warrant that you meet this minimum age requirement. The platform reserves the right to request proof of age at any time and to suspend or close accounts where the age requirement cannot be verified.
Use of the platform must also comply with all applicable laws in your jurisdiction. It is your sole responsibility to ensure that accessing and using online gaming services is lawful where you are located. matok app does not accept registrations from users in jurisdictions where such activity is prohibited by law.
Only one account per person is permitted. Creating multiple accounts for the same individual is prohibited and may result in immediate account suspension and forfeiture of any balances held.
3. Account Creation and Security
To access the full features of matok app, you must create a registered account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
You must notify the matok app support team immediately if you suspect any unauthorised access to your account or any breach of security. matok app will not be liable for any loss or damage arising from your failure to comply with this security obligation.
Account information including your registered email address, contact details, and payment information must be kept up to date. Providing false or misleading information during registration or at any time thereafter is grounds for immediate account closure.
4. User Obligations and Prohibited Conduct
As a registered user of matok app, you agree to use the platform solely for lawful personal entertainment purposes. The following conduct is strictly prohibited:
- Attempting to manipulate, defraud, or exploit the platform, its systems, or other users in any way.
- Using automated software, bots, scripts, or other tools to interact with the platform without prior written consent.
- Engaging in any activity that interferes with the normal operation of the platform or imposes an unreasonable load on its infrastructure.
- Sharing account credentials with any third party or allowing others to access your account on your behalf.
- Using the platform for any money laundering or other illegal financial activities.
- Posting or transmitting any content that is unlawful, offensive, or in violation of any applicable regulation.
matok app reserves the right to investigate any suspected violations and to take appropriate action, including account suspension or permanent closure, without prior notice.
5. Payments, Deposits, and Transactions
All financial transactions on matok app are conducted in Philippine Peso (₱). Deposits must be made using the payment methods listed and supported on the platform at the time of your transaction. matok app does not accept cash or third-party payments made on behalf of another person.
You are responsible for ensuring that funds deposited to your account are from a legitimate source and that you are the authorised holder of the payment method used. matok app may request documentation to verify the source of funds at any time, and failure to provide satisfactory verification may result in account restriction.
Withdrawal requests are subject to verification procedures and may be subject to processing times depending on the payment method selected. matok app reserves the right to withhold or delay withdrawals where fraud or a breach of these terms is suspected. All transaction records are maintained by the platform and are final unless a demonstrable error can be established.
6. Limitation of Liability and Intellectual Property
matok app provides its platform on an "as is" and "as available" basis. While we make reasonable efforts to ensure continuous and error-free operation, we do not guarantee that the platform will be uninterrupted, secure, or free from technical faults. To the fullest extent permitted by applicable law, matok app shall not be liable for any direct, indirect, incidental, or consequential losses arising from your use of or inability to use the platform.
Gaming involves risk and matok app does not guarantee any outcome, return, or winnings. You acknowledge that all gaming activity is undertaken at your own risk and that results are determined by independent systems or live events beyond the platform's control.
All content on the matok app platform — including but not limited to software, design, text, graphics, logos, and trademarks — is the intellectual property of matok app or its licensors. You may not reproduce, distribute, modify, or create derivative works from any platform content without prior written permission.
The platform may contain links or references to third-party services or content. matok app is not responsible for the accuracy, legality, or content of any external sites or services. Access to third-party resources is at your own risk and subject to the terms of those third parties.
7. Account Suspension, Closure, and Governing Law
matok app reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including but not limited to circumstances involving: suspected fraud, breach of these terms, provision of false information, failure to meet verification requirements, or activity inconsistent with responsible gaming principles.
You may request the closure of your account at any time by contacting the support team. Upon closure, any remaining balance in good standing will be processed in accordance with standard withdrawal procedures, provided all verification requirements have been met.
These Terms and Conditions are governed by and construed in accordance with applicable Philippine law. Any disputes arising from or in connection with these terms shall be subject to the jurisdiction of the appropriate courts or regulatory bodies in the Philippines. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
For any questions regarding these terms, please contact the matok app support team at [email protected]. You may also visit the FAQ page for answers to common questions about registration, payments, and platform usage.
Ready to Get Started?
If you have reviewed and accepted these terms, you are welcome to create your account and explore sportsbook, slot online, and live casino — all in Philippine Peso, directly from your mobile browser.